How to improve business processes by inspiring employees
By BuildMyBiz on May 27th, 2015
It’s a nightmare come true when a supervisor has to manage employees who are uninspired and dread coming into work. Fortunately, there are strategies managers can use in addition to small business HR approaches to help workers enjoy their jobs and become loyal to the company.
Being a good leader makes productive employees
An op-ed on CEO.com by Mat Ishbia, president and CEO of United Shore Financial Services, highlighted how common it is for employees to feel as though they’re making no positive contributions to the business they work for. Low morale can lead to various consequences: more errors, absences, high turnover and poor customer service. If any of these become habitual, consumer retention will be at risk.
Ishbia recommended considering employees as people rather than workers. This attitude encourages teamwork and respect among the group. When supervisors disregard their colleagues’ personal lives and personalities, staff can feel replaceable, which can lead to the risks mentioned earlier. Thinking of everyone as a team instead forms a bond. This connection creates an understanding that no one can do it all on their own, and support from colleagues becomes standard.
Fast Company reported that incompetent leaders are typically those who are interested in their own careers over the prosperity of the company. They don’t provide feedback, meaning or leadership for their employees. Managers may avoid giving off this impression by granting workers authority and responsibility, as well as moments for open dialog and feedback, according to Ishbia.
Determining why employees are dissatisfied
Being a competent supervisor includes having concrete expectations for workers. To feel useful, staff members want to achieve goals and be held accountable. Ishbia mentioned how those who excel in demonstrating company ideals should be highlighted and used as an example to others instead of employers only providing memos and manuals as directions. Those who aren’t living up to the company’s expectations should have support and a provided plan to get them up to those standards.
Sometimes, there are employees who are uninspired simply because they’re figuring out who they are and where they fit in, according to Fast Company. Whether it’s their whole career or a single position, mismatches can happen. That’s why supervisors should attempt to look beyond the surface and see where workers’ true potential may lay. Hidden talents may only come to light if managers show initiative to know their employees. If everyone in the business were placed in jobs according to their personal strengths, the company would be as efficient as ever.
Team motivation doesn’t just make the business a happier place to be, but it improves corporate processes through talented and enthusiastic employees. Customers will notice workers’ morale as soon as they interact with the company, and most appreciate an environment where the staff loves the work they do.
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